Step 1: Run the OEI Computer readiness test
The Computer Readiness Test will test your current browser for plugins and versions to help you navigate general websites. You might not need everything included in this test, but its most important to check your Operating System, Browsers, and Adobe Acrobat Reader.
Step 2: Download Microsoft Office & Adobe Acrobat Reader, if you don't already have them
If you doing already have the Microsoft Office Suite (Microsoft Word, PowerPoint and Excel), you might want to download them for free from the Microsoft website.
It might also be helpful to download the free Adobe Acrobat Reader for viewing PDFs.
Step 3: Double check the computer specifications for Canvas
This is a list of basic computer system requirements to use Canvas. It is always recommended to use the most up-to-date versions. Canvas will still run with the minimum specifications, but you may experience slower loading times.
Step 4: Check which browsers Canvas supports
Because it’s built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. However, Canvas does not support Internet Explorer, so you’ll want to make sure you download either Firefox or Google Chrome, if you don’t already have them installed on your computer.
TIP: If your browser is running slow, or you’re having trouble logging in, you might try clearing your browser’s cache.