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The Credit Hour Policy is intended to reflect Reach University’s commitment to best practices in higher education and demonstrate consistency with credit hour requirements dictated by federal law (600.2 and 600.4), updated July 1, 2020, to shift responsibility for compliance to the accreditation agency and/or state. This updated policy is in compliance with WSCUC guidelines (implementation date of June 2021) and the Reach Institute for School Leadership Credit Hour Policy originating in 2016.



The purpose of this policy is to define the amount of instruction and candidate work equivalent to a credit hour or one unit of class. This policy also establishes a mechanism for periodic review of credit hour assignments to courses to ensure accuracy and consistency as well as adherence to standard higher education practices.

Reach University is pioneering a new era in higher education where a job leads to a degree instead of the other way around. Through job-embedded learning, Reach’s unique undergraduate and graduate degree programs leverage candidates’ workplaces as learning spaces, allowing employers to grow their own talent pipelines and working adults to earn a degree and/or a credential. Our approach and definition of Academic Instruction, Academic Preparation and Applied Practica reflect our approach to job-embedded degree and credential attainment.  



  • Academic Instruction (class time): Defined course activities related to the academic subject that may include but are not limited to: submitting an academic assignment, engaging in or listening to class seminars or discussions (synchronous or asynchronous), taking an exam, participating in interactive Oxford Tutorials, contributing to academic online discussions, or similar academic activity.

  • Academic Preparation (out-of-class preparation): Course activities related to preparation for academic instruction including but are not limited to: subject-matter research, reading, conducting research, reviewing course content, and completing practice-based assignments and projects.

  • Applied Practica (job-embedded learning): Practica assignments are course activities that are embedded in the candidate’s actual work responsibilities. Practica are designed to integrate with the candidate’s regular teaching, leadership or other ‘on-the-job’ related tasks and assignments. Residency hours, applied assignments, participation in coaching and formative assessment, peer collaboration, observation of work practices, and performance assessments are examples of job-embedded course activities. 


Credit Hour: WSCUC defines a credit hour as an amount of work represented in stated learning outcomes and verified by evidence of candidate achievement. Reach University defines a credit hour as follows:

  • 1 Credit Hour = 45 hours of combined Academic Instruction (class time), Academic Preparation (out-of-class preparation), and Applied Practica (job-embedded)​​​


Credit Hour Policy


Equal Opportunity and Non-Discrimination

It is the policy of Reach University and its Board of Directors to maintain an organizational working and learning environment free of all forms of unlawful discrimination and all forms of harassment, exploitation, or intimidation, including sexual harassment. 


Equal Opportunity 

Reach University affords equal opportunity to all employees and prospective employees, volunteers, candidates, and other participants without regard to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, physical or mental disability, medical condition (as defined under California law), veteran status, family care status, sexual orientation, sex (which includes gender and gender identity, pregnancy, childbirth, or related medical conditions), taking or requesting statutorily protected leave, or any other basis protected by law. 


Complaint Procedure


Any candidate who believes that she/he/they has been discriminated against, should bring their concerns to the attention of appropriate Reach personnel consistent with the grievance procedures outlined in these policies. 



Reach University will not tolerate any form of discrimination and will take appropriate disciplinary action, including possible termination, of any person determined to have engaged in unlawful conduct under this policy. 


No Retaliation

Retaliation (including intimidation, threats, coercion or discrimination) against an individual for raising an allegation of sexual harassment or discrimination is prohibited.

Reach University takes very seriously complaints and concerns regarding the institution. If you have a complaint regarding Reach University, you may present your complaint to:

The Dean of Students for your respective program

These contacts will provide you with an explanation of the campus process for addressing your particular complaint(s) and answer any questions you may have to assure you a fair process. If you believe that your complaint warrants further attention after exhausting all the steps outlined in the writing given to you by the Dean of Students, you may contact:

The Western Association of Schools and Colleges (WASC) if your complaint is about the institution’s compliance with academic program quality and accrediting standards. WASC is the academic accrediting body for Reach University.

If you believe that your complaint continues to warrant further consideration after exhausting the review of either WASC or the investigative team representing Reach University, you may submit a complaint to the Attorney General of the State of California by filing a complaint form with the Public Inquiry Unit of the California State Department of Justice at:

  1. Public Inquiry Unit: 916-322-3360; 800-952-5225; fax: 916-323-5341, or

  2. Online form to submit a complaint to the Attorney General of California

The Attorney General’s Office will review the process through which the campus attempted to resolve your complaint. If the process complies with the written outline, the Attorney General’s Office will, for the purposes of state oversight, consider the matter closed. If the Attorney General determines that the process through which the campus attempted to resolve your complaint did not comply with its published process, the Attorney General may request reconsideration by Reach University. The Attorney General’s Office also has oversight of Reach University as authorized through the  “Supervision of Trustees and Fundraisers for Charitable Purposes Act” [Cal. Gov’t Code § 12598], which provides public means to submit complaints regarding non-profit colleges and universities that abuse their status under the Internal Revenue Code of 1986 (23 U.S.C. §501(c)(3). The California Attorney General is given broad powers to undertake law enforcement investigations and legal actions to protect the public interest under Cal. Gov’t Code § 12598.

Nothing in this disclosure limits any right that you may have to seek civil or criminal legal action to resolve your complaints. Reach University has provided this disclosure to you in compliance with the requirements of the Higher Education Act of 1965, as amended, as regulated in CFR 34, Sections 600.9 (b) (3) and 668.43(b). If anything in this disclosure is out of date, please notify the Dean of Students.

Pursuant to Section 600.9 of Title 34 of the Code of Federal Regulations and in accord with California Education Code Agreement 94878.9, an individual may contact the Bureau for Private Postsecondary Education for review of a complaint.  The bureau may be contacted at:

Address:             2535 Capitol Oaks Drive, Suite 400

                            Sacramento CA  95833

Telephone:          916-431-6924

FAX:                     916-26-1897

Website:             Bureau for Private Postsecondary Education

Reach University (“Reach”) is committed to maintaining a safe learning environment for candidates, faculty, and staff. Each member of the Reach community is expected to demonstrate behaviors that are consistent with Reach policies and procedures. Candidate behavior that is inconsistent with the Code of Conduct is addressed through processes that are designed to promote safety and good citizenship and, when necessary, the University will administer appropriate consequences.

Candidates are expected to act with professionalism and high regard for ethical conduct in all matters. At times, conduct might fall outside of specific policy statements but may still be in violation of the Code of Conduct. This occurs when conduct is dishonest, unprofessional, or grossly disrespectful of the mission and values of Reach.   

Examples of such misconduct include, but are not limited to:

  • Plagiarism or other violations of the academic honesty and integrity policy (listed below);

  • Conduct that threatens or endangers the health or safety of any person within or related to the Reach community, including verbal and physical abuse, threats, intimidation, harassment, or sexual misconduct;

  • Disruptions in seminars and other learning settings which render the faculty member unable to teach, and/or candidates unable to learn, including the use of alcohol or other substances during class time;

  • Forging signatures or otherwise unethically altering or manipulating any document for any reason;

  • Inappropriate or otherwise disrespectful communication or behavior toward Reach faculty, staff, administration, or peers;

  • Making false accusations against any other person, whether written, oral, or in electronic communication; 

  • Fraudulent use of checks, credit card, or bank account numbers, or other attempts to engage in illegal or deceptive financial transactions;

  • Unauthorized recording, dissemination, or publication of academic presentations (including handwritten notes) for a commercial purpose;

By enrolling at Reach, the candidate inherently accepts the policies, best practices, and rules of the institution, as well as the guidance of the faculty and administrative staff. This includes abiding by Reach policies and procedures with regard to course schedules, registration, enrollment, following course sequences, prerequisites, and all related matters pertaining to being a candidate at Reach.  The Director of Academic Operations, in conjunction with the Dean of each college, has broad final authority to resolve breach of conduct issues. 


Academic Honesty and Integrity Policy 

The principles of truth and integrity are recognized as fundamental to any community of teachers, administrators, and scholars. Reach expects that both faculty and candidates will honor these principles and in so doing will protect the integrity of all academic work and participating faculty. While collaboration, feedback, and learning from the work of others are essential to professional collegiality, Reach candidates are expected to complete assigned work using their original ideas and contributions, and without misrepresenting the degree to which they received or provided assistance. Similarly, faculty, coaches, and advisors have the responsibility of exercising care in the planning and supervision of required work so that expectations are clear and that honest effort will be encouraged and positively reinforced.

There are certain forms of conduct that violate Reach’s policy of academic integrity. Academic dishonesty (cheating) is a broad category of actions that involve fraud and deception to improve an evaluation or obtain course credit. Academic dishonesty (cheating) is not limited to performance assessment situations alone, but arises whenever candidates attempt to gain an unearned advantage. Plagiarism is a specific form of academic dishonesty (cheating), which consists of the misuse of published or unpublished works of another by claiming them as one’s own. Plagiarism may consist of handing in someone else’s work as one’s own, copying or purchasing a pre-written composition and claiming it as one’s own, using paragraphs, sentences, phrases, words or ideas written by another without giving appropriate citation, or using data and/or statistics compiled by another without giving appropriate citation. Candidates are prohibited from utilizing artificial intelligence (AI) in any manner that compromises academic integrity, undermines the ethical principles of learning, or infringes upon Reach policies. The responsible and ethical use of AI technology is a fundamental expectation, and any misuse may result in disciplinary actions in accordance with the Reach's code of conduct.

When a staff member discovers a violation of Reach’s policy of academic honesty and integrity, they are required to notify the Director of Academic Operations, the Dean of the college where the infraction took place, the candidate(s) involved, and the designated school site administrator/employer. A course evaluation of “Did Not Meet Expectations” or a grade of D or below may be assigned, or another penalty may be applied at the discretion of the Director of Academic Operations or the presiding Dean of the college. Additional sanctions may be determined by the Provost. Sanctions may include disciplinary probation, suspension, permanent expulsion from Reach, administrative hold on the release of records, a notation on the candidate’s official transcript, withholding a degree or recommendation for a credential, and/or recommending the revocation of a credential. Any disciplinary action shall be noted on the candidate’s formal academic record either permanently or for the duration of the probationary period. Disciplinary expulsion is a part of the candidate’s permanent record.

The candidate may pursue a formal hearing or make a settlement agreement with the consent of the university deans and the Provost. The Provost or a designee will conduct an investigation, confer with the reporting party, faculty member, candidates, or any witnesses identified, and review all evidence. The candidate is entitled to a formal hearing, scheduled by the Provost/designee, in which the evidence of the alleged violation shall be presented before a committee consisting of university deans (The Committee of Deans), and the candidate shall be present to provide an explanation or defense. The Committee of Deans shall submit a written report to the Provost containing the findings, conclusions, and recommendations. Alternatively, a settlement agreement may be made with the Provost. The settlement agreement will specify the disciplinary sanctions, the length and terms of disciplinary probation or suspension, and the conditions the candidate is expected to meet in order to remain in good standing. The candidate is expected to meet all recommendations in order to remain in good standing (e.g., training or regular meetings with the presiding Dean or other designated Reach personnel). All findings and associated sanctions are relayed to the candidate, the reporting party, and the candidate’s site administrator/employer. Any repeated violation of academic honesty and integrity policy shall result in more serious sanctions including suspension or expulsion from Reach with a note on the candidate’s permanent record.

Social Media

Candidates are expected to adhere to respectful and nondiscriminatory language and conduct when engaging with the university’s online platform, social media channels, and community. Some of the agreed upon norms of online behavior include:

  • Respectful language and conduct at all times; no discriminatory language 

  • On-topic posts (avoid sales/promotions, political, conspiracy, religious posts, divisive topics, or spam, etc.)

  • Encouragement and pushes – not shaming or belittling

  • Clean language (no profanity, illegal, or obscene content)

  • Do not block moderators of the social media page; keep the lines of communication open to discuss concerning posts with the moderator

  • Candidates are not obligated to accept or respond to friend requests or private messages

  • Conduct must conform to the guidelines on professionalism as outlined in the Reach University Handbook

Repeated nonadherence to these guidelines may result in disciplinary action, including but not limited to being restricted from all Reach social media channels.

Code of Conduct for Reach Candidates

General Complaint Procedures

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